You are GUARANTEED that asianteadepot.com and any of its affiliates WILL NEVER release, sell or rent your private information to any third party entities.

The only exception to this safeguard will require a valid search warrant by a law enforcement official. We take this privacy issue extremely serious and any deviations from this strict standard will NOT be tolerated.

All private personal data regarding you will be encrypted and safeguarded for asianteadepot.com's business use only. This will be used exclusively for analyzing sales trends, forecasting and aiding in future sales promotions and selectively offering various discount e-coupons to you.

You will have a guaranteed total satisfaction with the your order from asianteadepot.com. We will gladly exchange or refund any unused teas or unopened accessories that were purchased within 7 days of receipt. Accessories including teaware must be unused, in their original packaging and in new condition upon receipt. If item is found damaged or used, AsianTeaDepot.com will not be able to issue a refund. Generally, we do not cover the cost of shipping returned or exchanged items to AsianTeaDepot.com or the cost of shipping replacement or exchanged items to you. We will gladly assist you with an exchange or refund of tea. Please email us at service@asianteadepot.com .